About Hihisu

Providing reliable automotive repair services across London with technical precision and customer focus

Hihisu automotive service workshop

Our Foundation

Hihisu was established in 2015 by a group of certified automotive technicians who recognized the need for transparent, quality vehicle maintenance in London. Starting with a single bay workshop in Richmond, we've expanded to a comprehensive facility serving car owners throughout the N1 district and surrounding areas.

Our workshop began with three technicians and basic diagnostic equipment. Today, we operate with a team of 12 qualified mechanics, modern diagnostic systems, and specialized tools for European, Japanese, and British vehicles. We maintain partnerships with OEM parts suppliers to ensure components meet manufacturer specifications.

Hihisu team of certified mechanics

Experience and Capabilities

Our facility handles routine servicing, diagnostics, brake systems, suspension work, and engine repairs. Each technician holds City & Guilds Level 3 qualifications in light vehicle maintenance, with three senior mechanics certified in advanced diagnostics. We service approximately 180 vehicles monthly, from standard maintenance to complex electrical troubleshooting.

Technical Standards

Diagnostic Equipment: Bosch KTS diagnostic systems, oscilloscopes, compression testers

Service Records: Digital service history for warranty compliance

Parts Quality: OEM and approved aftermarket components with warranty coverage

Our Approach

We operate on clear pricing, detailed inspections, and honest recommendations. Before any repair, customers receive a written estimate with parts breakdown and labor hours. Our inspection reports include photos of worn components and explanations of necessary work versus optional maintenance.

The workshop maintains a clean environment with organized tool systems and proper waste disposal for oils and fluids. We schedule appointments to minimize wait times and provide courtesy vehicles for major repairs exceeding four hours.

Core Principles

Technical Accuracy

Following manufacturer service schedules and using calibrated equipment for all diagnostics and adjustments

Clear Communication

Explaining findings in straightforward terms with visual documentation when needed

Fair Pricing

Transparent labor rates at £65 per hour with itemized parts costs and no hidden charges

Continuous Training

Regular technical updates on new vehicle systems and diagnostic procedures

We work with vehicles from various manufacturers, adapting our approach to each model's requirements. Whether it's a routine oil change for a Ford Focus or brake system diagnosis on a BMW 3 Series, our process remains consistent: thorough inspection, accurate diagnosis, quality repairs.

Located at 45 Richmond Avenue in London, our workshop serves local residents and businesses requiring dependable vehicle maintenance. We understand that cars are essential for daily commutes and family needs, which is why we focus on getting repairs done correctly the first time.

Our Recent Projects

We handle a wide range of repairs and maintenance tasks. From routine servicing to complex diagnostics, each project receives thorough attention from our technicians.

BMW 5 Series Engine Overhaul
Engine Repair

BMW 5 Series Engine Overhaul

Complete engine rebuild for a 2016 BMW 5 Series with 128,000 miles. Replaced cylinder head gasket, timing chain, and oil pump. Vehicle returned to optimal performance with improved fuel efficiency.

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Mercedes C-Class Electronic Diagnostics
Diagnostics

Mercedes C-Class Electronic Diagnostics

Advanced diagnostic work on 2018 Mercedes C-Class experiencing intermittent electrical issues. Used manufacturer-specific equipment to identify faulty control module. Resolved warning lights and system malfunctions.

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Audi A4 Comprehensive Service
Maintenance

Audi A4 Comprehensive Service

Full service package for 2019 Audi A4 at 45,000 miles. Included oil and filter change, brake fluid replacement, air filter renewal, and multi-point inspection. All work completed using OEM parts.

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Range Rover Collision Repair
Bodywork

Range Rover Collision Repair

Rear quarter panel repair and paint matching for 2020 Range Rover Sport. Structural assessment confirmed frame integrity. Panel replaced and painted to factory specifications with ceramic coating applied.

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Volkswagen Golf Turbo Replacement
Engine Repair

Volkswagen Golf Turbo Replacement

Turbocharger replacement on 2017 Golf GTI experiencing loss of power. Installed new turbo unit, replaced associated gaskets and seals, updated engine software. Power output restored to manufacturer specifications.

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Jaguar XF Transmission Diagnostics
Diagnostics

Jaguar XF Transmission Diagnostics

Diagnosed rough shifting in 2015 Jaguar XF automatic transmission. Identified worn valve body and contaminated fluid. Performed transmission service with valve body replacement. Shifting quality fully restored.

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Why Choose Hihisu

Our garage combines technical expertise with customer-focused service. We work with most vehicle makes and models, providing thorough diagnostics and repairs using current equipment and genuine parts.

Full Diagnostic Equipment

We use Bosch KTS diagnostic systems and Launch X-431 scanners to identify issues across all vehicle systems. This equipment reads manufacturer-specific codes and provides accurate fault detection for European, Asian, and American vehicles manufactured from 2000 onwards.

Certified Technicians

Our team includes IMI Level 3 qualified mechanics with an average of 12 years in the automotive repair field. Each technician completes annual training on new vehicle technologies and hybrid systems, maintaining current knowledge of modern engine management and safety systems.

Same-Day Service Available

For standard maintenance like oil changes, brake pad replacement, and battery fitting, we offer completion within 2-4 hours when parts are in stock. Book before 11:00 on weekdays, and most routine jobs can be finished the same afternoon.

12-Month Parts Warranty

All replacement components come with a standard 12-month warranty covering manufacturing defects and premature failure. This applies to brake systems, suspension parts, electrical components, and engine parts. Labour is guaranteed for 6 months on completed repairs.

Transparent Pricing

You receive a detailed quote before any work begins, listing each part with supplier codes and labour hours required. No hidden fees or surprise charges. If additional issues are found during repair, we contact you with revised estimates before proceeding with extra work.

OEM and Approved Parts

We source components from Bosch, Delphi, Mann-Filter, and other manufacturers that meet original equipment specifications. For newer vehicles under extended warranty, we can fit genuine manufacturer parts to maintain your coverage terms.

Online Booking System

Schedule appointments through our website 24/7. Select your service type, preferred date and time slot, then receive instant confirmation by email. You can reschedule or cancel up to 24 hours before your appointment without any charges.

Courtesy Vehicle Option

When your repair takes longer than 4 hours, we provide a courtesy car at no extra cost, subject to availability. This service requires 48 hours advance notice and a valid driving licence. Insurance is included for drivers aged 25-70.

Air Conditioning Service

Our Robinair AC1234-6 machine handles both R134a and R1234yf refrigerants used in vehicles from 1995 to present. The service includes leak testing with UV dye, system evacuation, and recharge to manufacturer specifications. Takes approximately 90 minutes.

Digital Service Records

Every job is documented with photos of worn parts and detailed work descriptions. You receive a digital service history via email, which helps maintain resale value and provides proof of maintenance for warranty claims or when selling your vehicle.

Central London Location

Located on Richmond Avenue in N1, we're 8 minutes walk from Angel Underground station and have street parking available. The workshop is accessible from Islington, Shoreditch, and King's Cross areas. Drop-off service available for customers within 3 miles.

Our Track Record

Real numbers from our work in London. These figures represent completed repairs, diagnostics performed, and clients served since we opened our doors.

7
Years Operating
in London market
420+
Repairs Completed
since 2018
340
Regular Clients
return customers
91%
Satisfaction Rate
based on feedback
1,240+
Diagnostics Run
total since opening
9
Qualified Mechanics
on our team
24h
Average Repair Time
for standard service
65+
Vehicles Monthly
serviced on average
280+
Engine Repairs
completed to date
12
Warranty Months
on major repairs
190+
MOT Tests
conducted in 2024
520+
Oil Changes
performed since 2018
85+
Electrical Repairs
fixed this year
88%
Return Rate
clients come back
48h
Response Time
for quote requests
4.6/5
Average Rating
from 180 reviews