Cookies Policy

Last Updated: January 2024

What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience. Cookies allow websites to recognize your device and remember information about your visit, such as your preferred language and other settings.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device after you close your browser and are used when you make subsequent visits to the website. Session cookies are temporary and are deleted when you close your browser.

How We Use Cookies

At Hihisu, we use cookies for various purposes to enhance your experience on our website and to help us understand how our visitors interact with our automotive service platform. The cookies we use fall into the following categories:

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas of the website, and remembering your service appointment requests. The website cannot function properly without these cookies, and they cannot be disabled in our systems.

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve our website's performance, understand which pages are most popular, identify technical issues, and enhance the overall user experience for our automotive service customers.

Functionality Cookies

Functionality cookies allow our website to remember choices you make (such as your preferred service location, language preferences, or vehicle information you've previously entered) and provide enhanced, more personalized features. These cookies can also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customize.

Targeting and Advertising Cookies

These cookies may be set through our website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other websites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will experience less targeted advertising.

Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of our website, deliver advertisements on and through the website, and provide enhanced functionality. These third parties may include analytics providers, advertising networks, and social media platforms.

Some examples of third-party services we may use include:

• Google Analytics - for website traffic analysis and user behavior tracking
• Social Media Platforms - for social sharing functionality and targeted advertising
• Marketing Tools - for email marketing campaigns and customer relationship management
• Payment Processors - for secure online payment processing for our automotive services

Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Here's how you can manage cookies:

• Browser Settings: You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.
• Cookie Preference Center: When you first visit our website, you may see a cookie banner that allows you to accept or customize your cookie preferences.
• Third-Party Opt-Out: You can opt out of third-party cookies by visiting the Network Advertising Initiative opt-out page or using the Digital Advertising Alliance's opt-out tool.

Types of Information Collected

Through cookies, we may collect various types of information, including:

• Your IP address and device identifiers
• Browser type and version
• Operating system information
• Pages you visit on our website and time spent on each page
• Referring website addresses
• Service appointment preferences and vehicle information
• Date and time of your visit
• Your interaction with our online booking system

Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the new Cookies Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we use cookies.

Your Rights and Choices

Depending on your location, you may have certain rights regarding cookies and personal data collected through cookies, including the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

By continuing to use our website, you acknowledge that you have read and understood this Cookies Policy and consent to our use of cookies as described herein. Thank you for trusting Hihisu with your automotive service needs.