Hihisu Auto Service Centre

Trusted Vehicle Maintenance in London

Located at 45 Richmond Avenue in North London, Hihisu operates as a full-service garage handling routine maintenance and complex repairs. Our facility covers 850 square metres and contains eight service bays equipped with Bosch diagnostic systems and Hunter alignment equipment.

We service all makes and models, from compact city cars to commercial vans. Our team consists of nine technicians, each holding Level 3 qualifications from the Institute of the Motor Industry. Three specialists focus on diesel engines, two work primarily with hybrid systems, and four handle general repairs. This structure allows us to assign work based on actual expertise rather than availability.

The workshop uses OEM parts for warranty work and approved aftermarket components for older vehicles. We maintain direct accounts with Bosch, Mann+Hummel, and Sachs, ensuring parts arrive within 24 hours for most repairs. For less common models, we work with Euro Car Parts and their network of suppliers across the UK.

Our diagnostic process begins with a digital inspection using Bosch KTS systems, which connect to manufacturer databases for accurate fault code reading. This approach reduces guesswork and prevents unnecessary part replacement. After diagnosis, technicians provide a written estimate showing labour hours, parts costs, and VAT before starting any work.

Services range from MOT testing and brake replacement to timing belt changes and clutch repairs. We also handle air conditioning recharging, suspension work, and electrical diagnostics. For fleet operators, we offer scheduled maintenance contracts with priority booking and detailed service records.

The waiting area includes WiFi, coffee facilities, and a small workspace for those who need to work during service appointments. For longer jobs, we can arrange courtesy cars through our partnership with a local rental company, subject to availability and insurance requirements.

  • Nine IMI Level 3 certified technicians with specialised training
  • Bosch KTS diagnostic equipment connected to manufacturer databases
  • Eight service bays with Hunter alignment and AC recharge stations
  • 24-hour parts delivery through Bosch, Mann+Hummel, and Sachs accounts
  • Written estimates with itemised labour and parts before work begins
Hihisu auto service centre workshop with diagnostic equipment and service bays in London

Our Services

From routine maintenance to complex repairs, we provide comprehensive automotive care using modern equipment and certified parts. Each service includes detailed inspection and transparent pricing.

Oil Change Service

Complete oil and filter replacement using premium synthetic or conventional oils. We check fluid levels, inspect belts and hoses, and reset service indicators. Our technicians examine the engine for leaks and verify proper oil pressure. Includes disposal of used oil according to environmental standards and a complimentary multi-point inspection of critical systems.

Brake System Repair

Full brake inspection covering pads, rotors, calipers, and hydraulic lines. We measure pad thickness, check rotor condition, and test brake fluid quality. Replacement includes genuine or OEM-equivalent parts with proper bedding procedures. Our service covers both disc and drum brake systems, ensuring optimal stopping power and safety compliance for all vehicle types.

Engine Diagnostics

Advanced computerized scanning using manufacturer-specific diagnostic tools. We read fault codes, analyze live data streams, and perform component testing. The service identifies issues with sensors, actuators, and control modules. Detailed report includes error codes, system status, and recommended repairs. Compatible with all modern vehicle makes from 1996 onwards with OBD-II systems.

Battery Testing & Replacement

Comprehensive battery health assessment using digital load testers. We measure voltage, cold cranking amps, and internal resistance. Testing includes alternator output verification and charging system analysis. Battery replacement service covers proper disposal, terminal cleaning, and secure installation. We stock batteries for most vehicle types with warranties ranging from 12 to 36 months depending on specification.

Suspension & Steering

Detailed inspection of shock absorbers, struts, control arms, and steering components. We check for worn bushings, damaged ball joints, and tie rod wear. Service includes alignment verification and test drive evaluation. Repairs use quality replacement parts with proper torque specifications. Our technicians address noise, vibration, and handling issues to restore factory ride quality and steering precision.

Air Conditioning Service

Complete AC system evaluation including refrigerant pressure testing and leak detection. We inspect compressor operation, condenser condition, and cabin filter status. Service includes evacuation, recharge with correct refrigerant type, and performance verification. Our equipment handles both R134a and newer R1234yf systems. Includes UV dye injection for leak detection and antibacterial treatment for fresh air quality.

Tyre Services

Fitting, balancing, and alignment for all tyre sizes. We stock major brands and budget options with various speed and load ratings. Each fitting includes new valve stems, wheel balancing, and pressure adjustment. Puncture repairs available for suitable damage within the tread area. Our alignment service uses laser equipment to set camber, caster, and toe to manufacturer specifications.

MOT Testing

Official MOT testing for vehicles over three years old, conducted by DVSA-approved examiners. We inspect lights, brakes, emissions, steering, suspension, and body condition according to current regulations. Testing includes diesel smoke test and petrol emissions analysis. Failed items are clearly explained with repair estimates provided. Retest within 10 working days is free for items we repair.

Clutch Replacement

Complete clutch kit installation including pressure plate, friction disc, and release bearing. We inspect flywheel condition and resurface or replace as needed. Service covers both cable and hydraulic clutch systems with proper adjustment procedures. Our technicians verify smooth engagement and correct pedal feel. Includes gearbox oil change where applicable and 12-month warranty on parts and labour.

Electrical Repairs

Troubleshooting and repair of automotive electrical systems including starters, alternators, and wiring. We diagnose lighting faults, power window issues, and central locking problems. Service includes circuit testing with multimeters and oscilloscopes. Our technicians repair or replace faulty components, ensuring proper voltage and current flow. We handle both traditional 12V systems and modern multiplexed networks with CAN bus diagnostics.

Timing Belt Replacement

Scheduled timing belt service according to manufacturer intervals, typically between 60,000 and 100,000 miles. We replace the belt, tensioners, and idler pulleys as a complete kit. Service includes water pump replacement where belt-driven and accessible. Our technicians set correct valve timing using specialized tools. Critical for interference engines to prevent valve damage. Includes new coolant and auxiliary belt inspection.

Pre-Purchase Inspection

Thorough examination of used vehicles before purchase, covering mechanical and cosmetic condition. We check engine compression, gearbox operation, and undercarriage for corrosion or damage. Inspection includes test drive, diagnostic scan, and verification of service history. Detailed written report highlights any concerns with estimated repair costs. Helps buyers make informed decisions and negotiate fair prices based on actual vehicle condition.

Why Choose Hihisu

Our garage combines technical expertise with customer-focused service. We work with most vehicle makes and models, providing thorough diagnostics and repairs using current equipment and genuine parts.

Full Diagnostic Equipment

We use Bosch KTS diagnostic systems and Launch X-431 scanners to identify issues across all vehicle systems. This equipment reads manufacturer-specific codes and provides accurate fault detection for European, Asian, and American vehicles manufactured from 2000 onwards.

Certified Technicians

Our team includes IMI Level 3 qualified mechanics with an average of 12 years in the automotive repair field. Each technician completes annual training on new vehicle technologies and hybrid systems, maintaining current knowledge of modern engine management and safety systems.

Same-Day Service Available

For standard maintenance like oil changes, brake pad replacement, and battery fitting, we offer completion within 2-4 hours when parts are in stock. Book before 11:00 on weekdays, and most routine jobs can be finished the same afternoon.

12-Month Parts Warranty

All replacement components come with a standard 12-month warranty covering manufacturing defects and premature failure. This applies to brake systems, suspension parts, electrical components, and engine parts. Labour is guaranteed for 6 months on completed repairs.

Transparent Pricing

You receive a detailed quote before any work begins, listing each part with supplier codes and labour hours required. No hidden fees or surprise charges. If additional issues are found during repair, we contact you with revised estimates before proceeding with extra work.

OEM and Approved Parts

We source components from Bosch, Delphi, Mann-Filter, and other manufacturers that meet original equipment specifications. For newer vehicles under extended warranty, we can fit genuine manufacturer parts to maintain your coverage terms.

Online Booking System

Schedule appointments through our website 24/7. Select your service type, preferred date and time slot, then receive instant confirmation by email. You can reschedule or cancel up to 24 hours before your appointment without any charges.

Courtesy Vehicle Option

When your repair takes longer than 4 hours, we provide a courtesy car at no extra cost, subject to availability. This service requires 48 hours advance notice and a valid driving licence. Insurance is included for drivers aged 25-70.

Air Conditioning Service

Our Robinair AC1234-6 machine handles both R134a and R1234yf refrigerants used in vehicles from 1995 to present. The service includes leak testing with UV dye, system evacuation, and recharge to manufacturer specifications. Takes approximately 90 minutes.

Digital Service Records

Every job is documented with photos of worn parts and detailed work descriptions. You receive a digital service history via email, which helps maintain resale value and provides proof of maintenance for warranty claims or when selling your vehicle.

Central London Location

Located on Richmond Avenue in N1, we're 8 minutes walk from Angel Underground station and have street parking available. The workshop is accessible from Islington, Shoreditch, and King's Cross areas. Drop-off service available for customers within 3 miles.

Latest from Our Workshop

Practical advice and insights from our technicians to help you maintain your vehicle properly and understand common automotive issues.

Brake system maintenance
18 March 2024 5 min read

Warning Signs Your Brake System Needs Attention

Recognising early symptoms of brake wear can prevent costly repairs and ensure your safety. We examine five indicators that suggest your braking system requires inspection: unusual noises during braking, increased stopping distance, vibration through the pedal, and dashboard warning lights. Each symptom points to specific components that may need replacement or adjustment.

Read Article
Engine oil change
12 March 2024 6 min read

Understanding Engine Oil Change Intervals for Modern Vehicles

Modern engines use synthetic oils with extended service intervals, but the right schedule depends on your driving conditions. City driving with frequent stops differs from motorway commuting. We break down manufacturer recommendations, explain how oil degrades under different conditions, and help you determine the optimal change frequency for your vehicle. Includes guidance on checking oil level and quality between services.

Read Article

Get in Touch

Have questions about our services or need to book an appointment? Our team is ready to assist you with any vehicle maintenance needs.

Send Us a Message

Contact Information

Address

45 Richmond Avenue
London, N1 0PT
United Kingdom

Working Hours

  • Monday - Friday 9:00 - 18:00
  • Saturday 10:00 - 14:00
  • Sunday Closed

About Hihisu

Providing reliable automotive repair services across London with technical precision and customer focus

Hihisu automotive service workshop

Our Foundation

Hihisu was established in 2015 by a group of certified automotive technicians who recognized the need for transparent, quality vehicle maintenance in London. Starting with a single bay workshop in Richmond, we've expanded to a comprehensive facility serving car owners throughout the N1 district and surrounding areas.

Our workshop began with three technicians and basic diagnostic equipment. Today, we operate with a team of 12 qualified mechanics, modern diagnostic systems, and specialized tools for European, Japanese, and British vehicles. We maintain partnerships with OEM parts suppliers to ensure components meet manufacturer specifications.

Hihisu team of certified mechanics

Experience and Capabilities

Our facility handles routine servicing, diagnostics, brake systems, suspension work, and engine repairs. Each technician holds City & Guilds Level 3 qualifications in light vehicle maintenance, with three senior mechanics certified in advanced diagnostics. We service approximately 180 vehicles monthly, from standard maintenance to complex electrical troubleshooting.

Technical Standards

Diagnostic Equipment: Bosch KTS diagnostic systems, oscilloscopes, compression testers

Service Records: Digital service history for warranty compliance

Parts Quality: OEM and approved aftermarket components with warranty coverage

Our Approach

We operate on clear pricing, detailed inspections, and honest recommendations. Before any repair, customers receive a written estimate with parts breakdown and labor hours. Our inspection reports include photos of worn components and explanations of necessary work versus optional maintenance.

The workshop maintains a clean environment with organized tool systems and proper waste disposal for oils and fluids. We schedule appointments to minimize wait times and provide courtesy vehicles for major repairs exceeding four hours.

Core Principles

Technical Accuracy

Following manufacturer service schedules and using calibrated equipment for all diagnostics and adjustments

Clear Communication

Explaining findings in straightforward terms with visual documentation when needed

Fair Pricing

Transparent labor rates at £65 per hour with itemized parts costs and no hidden charges

Continuous Training

Regular technical updates on new vehicle systems and diagnostic procedures

We work with vehicles from various manufacturers, adapting our approach to each model's requirements. Whether it's a routine oil change for a Ford Focus or brake system diagnosis on a BMW 3 Series, our process remains consistent: thorough inspection, accurate diagnosis, quality repairs.

Located at 45 Richmond Avenue in London, our workshop serves local residents and businesses requiring dependable vehicle maintenance. We understand that cars are essential for daily commutes and family needs, which is why we focus on getting repairs done correctly the first time.

Our Credentials

Licensed Business

Data Protection Compliant

SSL/TLS Secured

Quality Guaranteed

Industry Standards Compliant

Professional Team

Our Track Record

Real numbers from our work in London. These figures represent completed repairs, diagnostics performed, and clients served since we opened our doors.

7
Years Operating
in London market
420+
Repairs Completed
since 2018
340
Regular Clients
return customers
91%
Satisfaction Rate
based on feedback
1,240+
Diagnostics Run
total since opening
9
Qualified Mechanics
on our team
24h
Average Repair Time
for standard service
65+
Vehicles Monthly
serviced on average
280+
Engine Repairs
completed to date
12
Warranty Months
on major repairs
190+
MOT Tests
conducted in 2024
520+
Oil Changes
performed since 2018
85+
Electrical Repairs
fixed this year
88%
Return Rate
clients come back
48h
Response Time
for quote requests
4.6/5
Average Rating
from 180 reviews
Limited Time Only

Spring Service Package

20% Off

Get your vehicle ready for the road ahead with our comprehensive service package. This seasonal promotion includes a full diagnostic check, oil and filter change, brake inspection, and tire rotation. Our technicians will ensure your car runs smoothly and safely. Perfect for drivers in London who want to maintain their vehicle's performance without breaking the bank. Book now and save while keeping your car in top condition.

Offer valid until:
10 June 2026
  • Complete vehicle diagnostic with computerized scanning equipment
  • Premium oil change using manufacturer-approved lubricants
  • Brake system inspection including pads, discs, and fluid levels
  • Tire rotation and pressure check for all four wheels
  • Free courtesy vehicle available during service (subject to availability)

Frequently Asked Questions

Find answers to common questions about our garage services, maintenance schedules, and repair procedures

Standard service intervals depend on your vehicle manufacturer's recommendations, typically ranging from 10,000 to 15,000 miles or annually. However, driving conditions significantly impact this schedule. City driving with frequent stops, short journeys under 10 miles, or towing heavy loads require more frequent attention.

We recommend checking your owner's manual for specific intervals. Our technicians can also assess your driving patterns and suggest a tailored maintenance schedule. Regular servicing prevents costly repairs, maintains fuel efficiency, and ensures your vehicle remains reliable and safe on London roads.

Our standard service includes engine oil and filter replacement using manufacturer-approved lubricants, comprehensive fluid level checks including coolant, brake fluid, and power steering fluid. We inspect brake pads and discs for wear, examine tyres for tread depth and damage, and test all lights and indicators.

Additionally, we check the battery condition, inspect suspension components, examine the exhaust system for leaks or corrosion, and assess wiper blades. Each service concludes with a detailed report highlighting any areas requiring attention. We use genuine or OEM-equivalent parts and follow manufacturer specifications throughout the process.

We offer courtesy vehicles for customers requiring extended repairs, subject to availability and advance booking. These vehicles are provided free of charge for work exceeding four hours. Drivers must be aged 25 or over, hold a full UK driving licence for at least two years, and provide proof of address.

For shorter services, our waiting area offers comfortable seating, complimentary refreshments, and WiFi access. We're located near Richmond Avenue with excellent public transport links, and our team can advise on local bus routes and Underground connections if needed. Please mention your transport requirements when booking to ensure we can accommodate your needs.

A standard MOT test takes approximately 45 to 60 minutes to complete. This timeframe covers all mandatory checks including lights, brakes, steering, suspension, tyres, exhaust emissions, and body condition. We conduct tests using calibrated equipment that meets DVSA standards.

If your vehicle requires remedial work following the test, repair time varies depending on the issues identified. Minor adjustments like bulb replacements or wiper blade changes can be completed immediately. More substantial repairs are quoted separately, and we'll discuss options and timescales before proceeding. We recommend booking your MOT at least two weeks before expiry to allow time for any necessary repairs.

We utilise manufacturer-level diagnostic systems compatible with all major vehicle brands including European, Japanese, and American models. Our equipment reads fault codes from engine management systems, ABS, airbags, transmission, and other electronic control units. This technology provides real-time data on sensor readings, enabling accurate fault identification.

Beyond code reading, our diagnostics include live data analysis, component activation tests, and system recalibration. Our technicians hold certifications in diagnostic procedures and regularly update their knowledge as vehicle technology evolves. This investment in equipment and training ensures we can service modern vehicles with complex electronic systems efficiently and accurately.

No, servicing with us will not invalidate your manufacturer's warranty. EU Block Exemption Regulation allows vehicle owners to have their cars serviced at independent garages while maintaining warranty coverage, provided the work meets manufacturer standards.

We use parts that meet or exceed OEM specifications, follow manufacturer service schedules precisely, and maintain detailed service records. All work is documented with invoices showing parts used and procedures completed. This documentation satisfies warranty requirements. Our technicians are trained to manufacturer standards, and we stay current with technical service bulletins. Many customers choose us for warranty-period servicing due to our competitive pricing without compromising quality or warranty protection.

We accept multiple payment methods for your convenience: cash, all major debit and credit cards including Visa, Mastercard, and American Express. Bank transfers are available for larger invoices, and we can provide account details upon request.

For unexpected repairs, we offer flexible payment arrangements. Detailed invoices are provided showing labour hours, parts costs, and VAT breakdown. We can email invoices for business customers requiring documentation for accounting purposes. Payment is due upon collection of your vehicle unless alternative arrangements have been agreed in advance. We do not currently accept cheques.

Booking is straightforward through three methods. Call us directly on +44 20 3529 1470 during business hours (Monday to Friday 9:00-18:00, Saturday 10:00-14:00) to speak with our reception team. Alternatively, email [email protected] with your vehicle details, preferred date, and required service, and we'll confirm availability within 24 hours.

When booking, please provide your vehicle registration, current mileage, and any specific concerns. This information helps us allocate appropriate time and prepare necessary parts. We recommend booking at least one week in advance for routine services, though we accommodate urgent repairs when possible. Confirmation includes appointment time, estimated duration, and any preparation requirements.

Our Recent Projects

We handle a wide range of repairs and maintenance tasks. From routine servicing to complex diagnostics, each project receives thorough attention from our technicians.

BMW 5 Series Engine Overhaul
Engine Repair

BMW 5 Series Engine Overhaul

Complete engine rebuild for a 2016 BMW 5 Series with 128,000 miles. Replaced cylinder head gasket, timing chain, and oil pump. Vehicle returned to optimal performance with improved fuel efficiency.

View Details →
Mercedes C-Class Electronic Diagnostics
Diagnostics

Mercedes C-Class Electronic Diagnostics

Advanced diagnostic work on 2018 Mercedes C-Class experiencing intermittent electrical issues. Used manufacturer-specific equipment to identify faulty control module. Resolved warning lights and system malfunctions.

View Details →
Audi A4 Comprehensive Service
Maintenance

Audi A4 Comprehensive Service

Full service package for 2019 Audi A4 at 45,000 miles. Included oil and filter change, brake fluid replacement, air filter renewal, and multi-point inspection. All work completed using OEM parts.

View Details →
Range Rover Collision Repair
Bodywork

Range Rover Collision Repair

Rear quarter panel repair and paint matching for 2020 Range Rover Sport. Structural assessment confirmed frame integrity. Panel replaced and painted to factory specifications with ceramic coating applied.

View Details →
Volkswagen Golf Turbo Replacement
Engine Repair

Volkswagen Golf Turbo Replacement

Turbocharger replacement on 2017 Golf GTI experiencing loss of power. Installed new turbo unit, replaced associated gaskets and seals, updated engine software. Power output restored to manufacturer specifications.

View Details →
Jaguar XF Transmission Diagnostics
Diagnostics

Jaguar XF Transmission Diagnostics

Diagnosed rough shifting in 2015 Jaguar XF automatic transmission. Identified worn valve body and contaminated fluid. Performed transmission service with valve body replacement. Shifting quality fully restored.

View Details →

Customer Reviews

Real feedback from drivers who trust us with their vehicles

Engine warning light came on during my commute. Called Hihisu and they fitted me in same day. Turned out to be a faulty oxygen sensor. Fixed within three hours, including the diagnostic check. I appreciated the quick turnaround because I need my car for work daily.
SC
Sarah Collins
Birmingham
Good service overall. The suspension repair sorted out the knocking noise I had. Took slightly longer than estimated – was told two days but ended up being three because a part needed ordering. Would have appreciated better communication about the delay.
MR
Michael Roberts
Leeds
My Audi A4 failed its MOT at another garage with a list of issues. Hihisu provided a second opinion and a detailed quote. They completed the exhaust repair, replaced two tyres, and fixed the headlight alignment for £340 less than the first quote. Passed the retest without problems. The technician walked me through each repair before starting work.
DW
David Wilson
Bristol
Reasonable price for the oil change and filter replacement. The work was done properly. However, the waiting area could be more comfortable, and I wasn't offered a courtesy car even though my service took most of the day. Met expectations but nothing exceptional.
EP
Emma Parker
Liverpool
The air conditioning stopped working in July. Hihisu recharged the system and found a small leak in one of the hoses. They replaced the damaged hose and refilled the refrigerant. The AC now blows cold air again. Cost £185 including parts and labour.
TR
Thomas Reynolds
Sheffield
Brought my Ford Focus in for its annual service. The mechanics are clearly experienced – they spotted a developing issue with the alternator belt before it became a problem. Replaced it during the service. The only reason for four stars instead of five is that the invoice could be more detailed. Otherwise, solid work at a fair price of £145 for the full service.
LC
Lucy Carter
Nottingham
Clutch replacement on my VW Golf. The old clutch was slipping badly. New clutch fitted with a six-month warranty on parts and labour. The gear changes are smooth now and the biting point is consistent. Completed in one day as promised.
RB
Robert Bailey
Glasgow
I've been using Hihisu for the past two years for all maintenance on my Vauxhall Corsa. They keep records of all previous work, send reminders when the next service is due, and always explain what needs doing and why. The pricing is transparent – they provide itemised quotes before any work starts. It's reassuring to have a garage I can rely on.
AJ
Amanda Jones
Edinburgh

Disclaimer

All information provided on this website is offered as is and to the best of our knowledge at the time of publication. While we strive for accuracy, details regarding services, pricing, and technical specifications may be updated without prior notice. Hihisu limits liability for the accuracy or timeliness of information presented. We recommend verifying specific details with our qualified technicians before making decisions regarding vehicle maintenance or repairs.